The support from Repfabric has been fantastic - coming from one system to a new system and the customization we have requested Repfabric has been highly responsive and able to meet our needs. We highly recommend Repfabric for agencies looking for a system that has a customer relationship management aspect and the sales history all in one piece. Contacts+ (Best personal CRM software overall). You can import those files from your computer over Wi. It is quite easy to get Tools Menu in Office 2007, 2010, 2013, 2016, 2019 and 365 if you have installed Classic Menu for Office. or contacts but dont let you make updates until you get back to a computer. it works the same on a PC, Mac, tablet or smartphone. Customer relationship management software lets you do so much more than. The higher engagement from our customers because of our understanding of their business is priceless. Contacts Journal, a lightweight CRM app for your iOS device, now sports the ability to link documents from your Mac to a contact record. Streak fully integrates as a CRM into Gmail, letting you track the status of leads, take notes on contacts, schedule emails, and, of course. Whether ERP, CRM, Outlook or Das Telefonbuch: with XPhone. The combination of the CRM and the sales information has been fantastic. We have always had the information in our hands however it has never been in one system and therefore never been very easy for us to access. Repfabric allows for all the relevant information for our accounts all in the palm of our hands and it makes for better use of our time. With the softphone, you only need a PC, headset and Internet to use all UC functions. "As a multi-line agency, we are very cautious about which software we use because of the complexity of bringing in different pieces of information and trying to get them out in a useful manner to our field force.